Concord Behavioral Health, LLC

“It would be lower but 1 is as low as I can post. So I was referred to them. Joe was who I was told to see so I use their page to see an initial consultation. No response from them for a couple weeks so I call. The nice lady in the office who answered my call said she just giving it to Joe and he would be in contact in a couple days,we'll more than 2 weeks later nothing. I don't know why people that are suppose to be care givers do that. If they couldn't help just say you can't.you only cause us more mental health issues by making us feel invisible”

“I keep getting stuff from my insurance for spravato that I'm not using. I go once per week but I'm getting billed for more than that.”

“There is no one that takes calls during business hours. Only voicemail. Have left many many messages over the last month with no callback. For a medical provider to not return a patient in desperate need is unprofessional to start. Seems like a fly by night operation. If you can't meet the needs of people that are truly in need or simply make a phone call to a "patient" with reassurance that they are important, an oversight agency seems to be the next step. Bad Business practice. 9/16/24 11:03 am Thanks for your immediate response back to my concern. I understand there are many ways to contact your providers once established as a patient. I am following my instructions from my pcp as requested on my referral. How does a non patient connect to become a patient if there is no response from the referred provider? I will go back to my PCP and seek a provider that has a better form of business communication.”

“Dr. Andrew is by far the best psychiatrist I have ever had. She is kind, compassionate, attentive, and listens to her patients. She is the first doctor to truly take my concerns into account and come up with a treatment plan that makes me feel seen, safe, and respected. I fully trust her judgment and expertise and would recommend her to anyone looking for psychiatric med management.”