Sahara Behavioral Health

“⭐⭐⭐⭐⭐ I truly cannot say enough wonderful things about this place. From the moment I walk through the door, I feel welcomed, cared for, safe, and genuinely valued. There is such a warmth here that you don’t always find in healthcare, and it makes all the difference. Dr. Hung is absolutely exceptional. She is compassionate, attentive, knowledgeable, and truly takes the time to make you feel heard and understood. You can tell that she genuinely cares about the people she treats—not just as patients, but as human beings. And Angelique is simply amazing. She has such a warm, caring, comforting presence. Her kindness feels genuine, and she has an incredible way of making you feel at ease and supported. She makes every visit feel a little more personal and a lot less intimidating. The entire team has created an environment where I feel like I’m in the hands of people who truly care about my well-being. That means more to me than I can put into words. I am incredibly grateful for Dr. Hung, Angelique, and everyone here. If I could give more than five stars, I absolutely would. ❤️”

“I don’t understand why they have 1 phone number for every location and all their providers. I don’t understand why if you press 1 for appointments the phone will ring and then hang up. Why is there not an option to leave a message if lines are busy. Why during their lunch hour, there’s no option to leave a message? You have to call back during office hours to what, not get your call answered? You will never be able to reach them, the only luck I’ve had is using their billing line to speak with someone (they don’t like it but you’ll at least speak with someone)”

“You will NEVER be able to get them on the phone. Joined the practice just days ago and needed prior auth for meds and had questions. Would wait 30-45 minutes on hold and no one would pick up. Called all times of day. Sent portal message - No response for days. Terrible feeling when you're between docs and unable to get the care you need OR connect with anyone.”

“Outstanding Service from Alina in Records I cannot say enough good things about Alina in the Records Department at Seraaj Behavioral Health. In a healthcare system that can often feel cold and bureaucratic, Alina was a breath of fresh air. When I was struggling with a difficult insurance situation involving Molina, Alina went above and beyond to help me navigate the process. She didn’t just do her job – she genuinely cared about helping me get the critical information I needed. Her dedication and willingness to go the extra mile made all the difference during a very stressful time. What truly set Alina apart was her infectious laugh and genuine joy. She clearly loves what she does, and her happiness is contagious. In a world where so many people just go through the motions, it was refreshing and uplifting to interact with someone who finds such genuine pleasure in helping others. Her positive energy turned a stressful situation into a surprisingly pleasant experience. It’s rare to encounter someone who truly understands that healthcare is about people, not just paperwork. Alina exemplifies the kind of compassionate, patient-centered care that every organization should strive for. She is a tremendous asset to Seraaj Behavioral Health, and it’s reassuring to know that the human touch still exists in healthcare. Thank you, Alina, for your outstanding service and for treating me with kindness and respect. You made a real difference.”