Polara Health - The Healing Place

“I spent 5 days there. Never got my heart and blood pressure meds the whole time. Had blood work done, but never got any results. there was no therapist, no groups and no activities. Couldn't get clean scrubs until the third day. We wear them 24/7 and sleep in them too. Some of the staff were nice, but most of the time some of them just ignored you. Each day we were asked to fill out a questionaire about how we were doing. I suspected no one even read them. One time I never filled one out and no one asked me about it.We patients call it the "holding place" instead of the Healing Place. There was not much healing going on”

“My son seems to be struggling for the past few months. And the interactions I've had with staff have not been good. I was told by staff when I visited him he was coherent. Not struggling and doing pretty good. Just wasn't eating when I went to and my other son to visit him on a visitation. He was completely the opposite. He was so out of touch and so out of it was scary. It was as if he wasn't even inside of himself it's as if he wasn't in his body. Staff lied. Then I had a staff member nurse. Call me 4 days ago which I have on voicemail her voice and I was told it was extremely important that I called back. It was in regards to my son. I wasn't answering my son's phone calls because he was not in his right mind. The nurse when I called proceeded to browbeat me into answering a question about his birth father which I know nothing about and I don't even know who he is. Never met this dude and she kept insisting that I was keeping information from her that he was in the hospital and he was very sick. Well if he was in the hospital he isvery sick. I know nothing about it and you're taking this from a young man that's out of contact. I've tried to call to talk to a charge nurse or somebody to have this situation fixed over the past 4 days no communication from this company. I want to Have them call me and stop harassing me anymore but this complaint seems to be falling on deaf ears. You can't get a hold of anybody. I just want to say there are other ways to be a mom other ways than giving birth. And if I tell you I don't know who his birth father is. I don't know him nor have I ever met him and the nurse kept insisting I was keeping the information from my son who is out of contact. They need to knock it off. Contact me personally and let me know the situation has been handled”

“Only giving 5 stars so people know for themselves and their family If I could give this a experience a negative 200 I would the things that I experienced in a place where I was supposed to be healing were the exact opposite. We were trapped for profit. I checked myself in for ANXIETY. We were all trapped after we got in. They would not let me go my doctor even insinuated a threat after I told him I wanted an ama to leave he laughed and said okay later the nurses told me he could hold me I was not suicidal homicidal nothing just anxiety they surely proved why I should be scared this place makes face but when u get in u don't see a doctor until 2 days and if ur their on a weekend ur screwed I was so scared I was going to be stuck there and I couldn't tell my family when I got out I started crying about the abuse they treat u like prisoners and not a person the nurses ignore u for hours and the doctors dismiss u forgive me for saying if u are mentally unwell u should be seen ASAP one guy went MAD and went off and all the Dr's nurses ect were hidding behind a plexiglass meanwhile all off us were in his path. The only people that were helpful were the techs if I could say who I would but she/he even told me that they keep people just to profit and she/he was disgusted by the way the way all of these people acted with no good conscious. They forgot they were human. This place is no good for someone you love and please tell your your loved ones to not take off ur clothes for them. And also their is no therapy nothing which is the reason I checked myself in to begin with I hope this place closes with all of its negligence. SAD SAD SAD IS ALL I CAND say”

“Calling somebody a different name and being all mad at them.Because it's not their name is not very cool.For the nurse that is calling people back in the back... . If you don't have to be there, I suggest you look for another.Therapist i'm going to start...”