MIND BODY MEDICINE

“My daughter went to this business as she was experiencing severe anxiety and had an history of depression. She met with a nurse practitioner and was prescribed two new medications. Five days later, she experienced tachycardia of over 112 – mind you she has been an athlete all her life and has never had a heart rate that remained that high for any length of time. She was scared - she called this business asking for NP who she learned was on vacation until after the first of the year. The NP had told her that IF NP was gone and she had any problems to call the office and someone else would take care of her. She attempted to get answers and asked to speak directly with a provider and was never given that opportunity- two days have now passed, and she has not had that opportunity. She ceased taking the medications and now it’s been insinuated that she did not follow the center’s recommendation of eating when she took the medications or reducing the dose by 1/2. This is unclear direction and was relayed by a receptionist or MA. She had just wanted to speak with a medical provider; and again that did not happen. I do not believe that she’ll be returning to this healthcare facility.”

“Unfortunately this was a negative experience from beginning to end. My appointment was July 2024. It was a telehealth appointment. She logged on late. It was 7min long and very unhelpful, I was told no followup was needed and that I should read a book/listen to some podcasts. I had never tried therapy before and this was a terrible first experience. Then I got the bill for a 60min session. I work in healthcare and I know there are CPT codes for less time they could've used, and I've called multiple times to get this adjusted so my bill is lower and accurate. While the front desk is very nice, I have never gotten a call back after they take my information. It is ridiculous.”

“I was referred over from my Dr. to get a psychiatric evaluation for an upcoming bariatric surgery. Dr. Puruwat and her team is awesome. Great communication, always available and helped me get mentally ready for my procedure including helping me with some other mental health problems i had been suffering for years.”

“(Just want to start by saying TMS was worth it) I was having panic attacks so often I ended up in the emergency at LEAST 4 times within 3 months and they would last for hours. If it wasn’t a panic attack it was constant anxiety. I had already been prescribed other medications from other doctors to try n help but they were not working. Luckily I was referred to Dr Purawat who told me about TMS (Transcranial magnetic stimulation). It has been a couple months since treatment ended and I have not had a single panic attack since then. I’ve been in A’LOT of situations where I usually would’ve been triggered into one but I didn’t happen. As far as anxiety goes it’s still there only sometimes but I feel like I can finally breathe. So thanks to the team.”