Interventional Psychiatry of Arizona - TMS Therapy

“Dr Gomez and his staff are amazing. Everyone is kind, professional, and makes you feel comfortable right away. Dr Gomez really listens, explains things clearly, and you can tell he truly cares about his patients. Overall a great experience and I’m grateful to have found him.”

“Dr. Gomez is SO kind, thoughtful and smart. He really listens and is so helpful. His office staff is competent and very caring. I highly recommend Dr. Gomez.”

“Dr. Gomez is incredible. He took the time to really understand my situation, medical history, and what I was trying to accomplish. He was empathetic, caring, and listened without judgement. I highly recommend him and his staff.”

“What I saw of this “place” seemed to put me at ease automatically. Of course I was there at first only to seek an appointment. The polite and knowledgeable assistant answered my questions confirming first that my 2 insurances were accepted. (Always check). She carefully - not “mechanically - explained what the facility and Doctor would have to receive before the chance of being accepted could be determined. None of what was needed seemed very challenging. I thanked her, and she urged me to call if questions arose I got to work: 1) Obtaining a promised referral from my neurologist to the specific physician to see; 2) Completing the lengthy but hardly difficult online facility/Doctor questionnaire required prior to any treatment facility required by the Doctor/facility; 3) Asked for & authorized the sharing & delivery of such of MY PHI and medical records which the referee Doctor might require; 4) Provided to staff photos (copies) of front and sides of my primary & secondary already-accepted health insurance plans. 5) Asking what further I could do if anything to help the smooth process. The same friendly and, may I say, quite intelligent and receptive woman thanked me, reassuring me that I would be contacted after all requested information for the physician’s consideration. I thanked her profusely (one is unfortunately not always treated so “regally” as it were) and drove home with a rather elated feeling of accomplishment and hope. Maybe 4 days later, maybe 3, feeling anxious and yet hopeful, the phone rang. The caller from the facility under review here. I believe she introduced herself, but I’m bad with names. She asked if this were Mr. XXXXX with whom she was speaking. “Yes, indeed,” I remember saying. She continued, (I must paraphrase) saying that she was [first, last name, calling on behalf of [Dr. XXXXX]. My heart sank. Continuing, the called said that [Dr. XXXXXX] had asked her to call me, to advise to me that I look for a different doctor. During the course of my interacting with the facility, the Doctor to whom I was referred never once spoke to me; nor ever saw me and surely never met me. And all of that behavior is his legal prerogative. Including not having to offer a reason for rejection. Which left me only to speculate. Did he perceive something dire in my records, which I had missed? Was it my old age (78)? Though I observed NOTHING in my staff treatment that would suggest that. Was is having to work with Medicare? This I had heard only generally and anecdotally; just some people talking. Besides, Medicare has always treated my wife and me quite well. Or something else entirely, something beyond his ken; I’ll never know. Ads I’d seen about the doctor exclaimed “seeing new patients”. Maybe an old ad. Nevertheless, I hope it wasn’t me. His bio online, credentials, education, research all seemed stellar. As were many dozens of 5-Star reviews. I felt that I had missed great opportunity. Good psychiatrists are hideously hard to find these days. Anyway I’ve been trying to re-examine myself now, and my “issues”. At my age, should they really matter?”