HOLISTIC PSYCHIATRY

“I am seeing some of the negative reviews about the staff here, so I just wanted to share my personal experience. There’s definitely been noticeable improvement recently with new management & team , this has made a difference. Dr. Raj and the providers have always been great with my family. We’ve been coming here for a while now, and they’ve consistently been supportive, attentive, and helpful whenever we needed care. I know experiences can vary, but for us, it’s been a positive one overall.”

“This office of holistic psychiatry in Kingwood is absolutely amazing. The front office staff has never failed to answer a question or resolve an issue or not be available when I’ve called the office . Thank you to Kelsey my provider for her professionalism and kindness in regards to my mental health when I was not in the best headspace . A special thanks to Thanh, the office manager for going over and beyond for me as a patient and protecting my rts when I experienced a level of difficulty that created a barrier of patient care when I was treated unfairly exposed to Unprofessional Conduct, harassment, Communication Failures, at a certain pharmacy to which she not only professionally resolved the issue for me as holistics patient, she did so on high regard to my care. If you are truly in need of a mental health clinic, that cares for you as a person and your mental health , more than just a customer, I urge you to just give them a try and you will fill at ease and comfortable. This is not an advertisement. This is a real patient review. THANK YOU to the staff of Holistic Psychiatry of Kingwood for being with me on this journey and providing me with exemplary service. AGAIN . Thank you . 🙏🏼”

“My experience at this practice was disappointing overall. The provider was okay the appointment itself felt very routine and transactional, not necessarily bad but not particularly thorough or engaging. I didn’t feel much rapport and likely won’t be returning for follow-up care. The larger issue was with the office operations. Communication was inconsistent and slow when I actually needed assistance. They were very quick to repeatedly call regarding copay collection, but when it came time to complete paperwork or provide documentation, the process became extremely difficult. I was quoted a $150 fee just to complete a basic form, which was never mentioned beforehand. I was also told I had to physically come to the office just to obtain my own visit summary instead of having it sent electronically — something most medical offices handle routinely. Overall, the administrative experience felt disorganized and overly focused on fees rather than patient support. Unfortunately, this visit ended up being a waste of time, and I will be seeking care elsewhere.”

“Terrible. Just Terrible. They gave a prescription for my daughter and it has not been sent to cvs as requested 2 times. I called several times and got no answer. It said to press 7 to speak to office rep but when I did the system said I made an invalid selection???! I went online and tried to video appointment and waited 20 minutes and nobody came online.I also emailed Nancy and she replied with apologies and said it has been sent but again cvs said they got nothing. I emailed her back Friday and still have not gotten reply and cvs still doesn't have it.My sister called and left a voicemail and nobody called back.It has been 10 days since the original appointment. Still nothing. prescription has been filled and NOBODY has called to check in with us. This place doesn't seem to care about its patients. Update: Finally got a call back. They sent it to wrong cvs by mistake. She verified the address I put down on intake form but they still sent to another location for some unknown reason. She is having it transferred to my cvs and should be there within 1-2 hours. I wont hold my breath.”