Headlight Therapists & Psychiatric Services San Diego

“For the past three years, I have been a patient here, and throughout that time I have consistently experienced an exceptional level of care from the entire staff. Every person in the office has treated me with professionalism, compassion, and genuine concern for my well-being. They continually go above and beyond to provide high-quality mental health services and create an environment where patients feel heard, respected, and supported. As a veteran, finding providers who are both knowledgeable and trustworthy is extremely important to me. Because of the confidence I have in this team’s professionalism and clinical expertise, I now receive my medication management through this office as well. Their attention to detail, communication, and commitment to patient care have made a significant difference in my life. I am deeply grateful for the support and dedication they have shown throughout my treatment journey.”

“Beyond unorganized. Ive sought mental health services for years and had to find a new provider since moving down here. I scheduled with an NP for medication management, which was already a concern because my case is best handled with the expertise of an actual Psychiatrist due to its complexity. The NP did intake asking mostly questions I already answered thoroughly on my intake form that she claimed to have "read over twice" when addressed, then in the last 5 mins entertained several different meds then going back, settled on one in the last minute of our appointment just to get me out of there. She seemed to lack the care or knowledge even close to the level of a trained psychiatrist, which is to be expected of an NP these days but still disappointing that NPs can dole out psychiatric medication with lack of care or want for insight into their patients as individuals. I wanted to login to the website's patient portal in order to see her notes and my records or any type of care plans, etc. There is none, so I called the number on the site, and they told me point blank "we dont have a patient portal, we're still working on it." Has this practice not existed since 2019, 2021 at earliest? Why don't you have a patient portal or an easy way to access any information? I was told that in order to access anything I would have to contact the company and request it every single time then wait. That's absolutely ridiculous and after years of providing mental health services to patients and say you're "still working on a client portal" stunned me in ways I couldn't describe. I don't wanna pick up my medication because I do not trust my NP's last-second decision since Ive been off meds to begin with and was concerned on restarting any medication given my history. I don't trust the professionalism of Headlight and I dont think anyone should unless your case is not complex or highly serious.”

“This place has been great. Getting set up was easy. I love the convenience of not having to go anywhere to talk to a counselor. I've been working with Gloria Saldana and she is so personable and understanding . I feel very comfortable with her and like she was a great match. Looking forward to talking through and working on a lot of things the rest of this year.”

“I am with Shelly Brentzel. Sence starting with her we have reviwed all my medications. We have removed three and adjusted others. These changes have improved my life conciderably. Shelly reviews my medications with each visit to make sure the changes are working. I now fell better the I have in years. Shelly is great, she really cares about her patiants”